Returns & Exchanges
We want you to love your new look, which is why we offer a 30-day return window for most unworn jewelry. Please note that for hygiene reasons, certain items like pierced earrings must be returned in their original, unopened tamper-evident packaging.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process.
- 2.Pack Your Items
Securely place your unworn jewelry in its original packaging, ensuring all tags and tamper-evident seals are intact.
- 3.Print & Ship
Download your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 7-10 business days.