Returns & Exchanges

We want you to love your new look, which is why we offer a 30-day return window for most unworn jewelry. Please note that for hygiene reasons, certain items like pierced earrings must be returned in their original, unopened tamper-evident packaging.

Return Process

  • 1.
    Start Your Return

    Visit our online returns portal and enter your order number and zip code to initiate the process.

  • 2.
    Pack Your Items

    Securely place your unworn jewelry in its original packaging, ensuring all tags and tamper-evident seals are intact.

  • 3.
    Print & Ship

    Download your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects your return, we will issue a refund to your original payment method within 7-10 business days.